Nothing More than Feelings
(Sorry if that title gave you an earworm of this song)
I've been thinking some more. This time on vacation has had
me connecting the dots from my own moments of high anxiety
to the notion of catastrophizing
and today, the subject is feelings. More specifically the dismissal of feelings
that lies at the base of the concept of catastrophizing.
Let's check this scenario:
Patient: "this is the worst pain ever."
Doctor: "you're catastrophizing. This is a sign of bad
coping skills."
Fabulous. There you are, in the midst of extreme pain and
your doctor says you're exaggerating and not coping well. That'll shut you up
in hurry, won't it?
Let's try another scenario:
Patient: "this is the worst pain ever."
Doctor: "I'm so sorry to hear that. That must be really
hard."
See the difference? In scenario #2, the doctor listens, hears
the message and uses empathy/sympathy. By doing so, they have made it safe for
the patient to express how they truly feel. Right there, you have the beginning
of a conversation that is more likely to include a deep honesty from both
sides. When a patient feels it is okay to truly say how the disease impacts
their life instead of feeling pressured to buck up and underreport their
symptoms, the doctor is more likely to fully understand the patient's reality.
And when that happens, patients are more likely to trust their doctor, follow
their suggestions and have faith in the treatment. And this makes the.treatment
much more likely to be effective and successful.
In my previous career, I was a social worker. One of the
very first things we learned in the MSW
program was that your client's feelings are always valid. Always. In order to
be an effective agent of change - a.k.a. social worker - you must respect where
your client comes from. In order to help, you must first accept their reality.
If you don't, you are no use to them. You cannot guide someone out of the woods
unless you first go in and join them where they are.
Doctors are agents of change, too. But they are not taught
to respect the minds and hearts rt their patients. Instead, they learn to focus
on measurable physical events, leaving all those pesky feelings at the door.
This is the equivalent of treating diabetes with medication and ignoring diet. Of
treating heart disease with medication only an ignoring lifestyle changes. Or
of treating RA with medication only, ignoring the rest (oh wait, that's what
happens). And you – doctors, the medical literature – wonder about poor coping
styles? They originate right there in your doctor’s office, when patients’
feelings are dismissed or silenced.
People are more than just their body. They are also their
minds and hearts and they all play interconnecting roles in illness and coping
with illness. The mind-body link is acknowledged pretty much everywhere as
being an important factor in health and you ignore it at your peril. People
will have better outcomes, better coping styles and better health if they are
treated from a holistic point of view instead of focusing merely on their
parts.
So for those in the medical profession, please set about
getting comfortable with feelings. Maybe talk to a social worker or a
psychologist or read a book about how best to engage with your patients and
start practicing. Think about why it is that for people diagnosed with cancer, their first step is to see an oncology social worker. And think about why people diagnosd with a serious chronic illness do not get the same consideration.
And for those of us on the receiving end of medical care, let's start including a discussion of what we feel and think about our condition and how it impacts our lives in every medical appointment we have anyhow of our doctors consider all of us in their approach to treatment. Let's start asking for help when we need it.
And for those of us on the receiving end of medical care, let's start including a discussion of what we feel and think about our condition and how it impacts our lives in every medical appointment we have anyhow of our doctors consider all of us in their approach to treatment. Let's start asking for help when we need it.
Let us not be silenced any longer.
Comments
Yeah, yeah, and how's that workin' out so far... Good thing I don't need him much at the moment.